5 Client Retention Metrics To Watch: Navigating Challenges
1. Customer Churn Rate: The Retention Baseline In the fast-paced world of financial advising, understanding client retention metrics is crucial. The first metric, Customer Churn Rate, is your baseline. It reveals how well you’re maintaining your client relationships. Imagine it as a health check-up for your client base. What is Customer Churn Rate? Customer Churn …
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